Privacy Policy
Introduction
Welcome to Penwood Furniture’s Privacy Policy. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us online or offline. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
Information We Collect
- Personal Information: We may collect personal information such as your name, address, email address, phone number, payment details, and other similar data when you place an order or interact with our customer service.
- Non-Personal Information: We also collect non-personal information such as your browser type, language preference, referring site, and the date and time of each visitor request. This helps us understand how visitors use our website.
How We Use Your Information
We use the information we collect in the following ways:
- To process and fulfill your orders and requests.
- To communicate with you, including sending order confirmations, shipping notifications, and customer service messages.
- To improve our products, services, and website functionality.
- To personalize your shopping experience and provide you with relevant product recommendations.
- To prevent and detect fraud and unauthorized transactions.
- To comply with legal obligations.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this Privacy Policy. We may share your information with:
- Service providers who assist us in operating our website, conducting our business, or servicing you.
- Third-party partners who help us fulfill orders, deliver packages, process payments, or provide customer service.
- Law enforcement or regulatory authorities as required by law or to protect our rights, property, or safety.
Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices and Rights
- Opt-Out: You may choose not to receive marketing communications from us by following the opt-out instructions provided in our communications.
- Access and Correction: You have the right to access and update your personal information. If you would like to request access or make changes, please contact us using the contact information provided below.
- Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy periodically for the latest information on our privacy practices.
Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, or if you would like to exercise your rights regarding your personal information, please contact us:
- Email: [email protected]
- Phone: (519) 837-3555
- Address: 34 Queen St. Morriston ON, Canada N0B 2C0